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Refund Policy

Last updated: July 26, 2025

Overview

Spanish Chat offers a 7-day free trial period for all new users. This policy outlines our refund terms for paid subscriptions.

Free Trial Period

• All new users receive a 7-day free trial
• Payment information is collected at signup to ensure a seamless transition after your trial
• You will not be charged during the 7-day trial period
• Cancel at any time during the trial to avoid any charges
• Full access to Spanish Chat features in your selected plan tier during the trial period

Paid Subscriptions

After your 7-day free trial, your selected Spanish Chat subscription will begin automatically, and you will be charged the applicable monthly or annual fee unless you cancel before the trial ends. Please note:

• You can cancel your subscription at any time
• Cancellation will prevent future charges

Cancellation Process

To cancel your subscription, you must use our secure billing portal:

• Visit Manage Billing Portal
• Log in with your email address
• Click "Cancel subscription"
• Cancellations are processed immediately
• You'll receive a confirmation email

Managing Your Subscription

Through the billing portal, you can also:

• Update payment information
• View billing history and download invoices
• Change your subscription plan
• Update your billing address

Access Billing Portal →

Payment Disputes

If you believe you have been incorrectly charged, please contact us immediately at with your account details and we will investigate promptly.

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of Spanish Chat after any changes indicates your acceptance of the new policy.